"The Checklist Manifesto" Book Notes

• Assume the worst and plan accordingly
• In teams, checklists make sure that communication happens
• The biggest cause of failure is failure to communicate
• Removing brown M&Ms to monitor if the contractors paid attention
• Checklists are scientifically efficient but hard to overcome in terms of psychological bias.
• Coworkers can be sold on checklists if you say "My brain is not as fast as yours, i can’t remember, so let us just make a checklist."
• Do-confirm vs Read-do: order does or does not matter
• Balance between enough but not too much tasks in a checklist

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